Accessibility Statement
Sandro is committed to making its website accessible in accordance with Article 47 of Law No. 2005-102 of 11 February 2005. To this end, it is implementing the following strategy and actions: Multi-year accessibility scheme and 2026-2027 action plan are currently being drafted. This accessibility statement applies to ch.sandro-paris.com/.
Compliance status:
Website fr.sandro-paris.com/fr is partially compliant with General Accessibility Improvement Guidelines (RGAA), version 4.1.2, due to non-compliances and exemptions listed below.
Test results:
An audit reveals that 25.4% of RGAA version 4.1.2 criteria are met. There are 67 applicable criteria out of 106, including:
- 17 compliant criteria
- 50 non-compliant criteria
INACCESSIBLE CONTENT
Content listed below is not accessible for the following reasons:
Non-compliance
1. Images
- Certain informative images lack alternative text.
- Accessible name of image is not descriptive (A).
2. Frames
- Certain iframes lack title, or title is not relevant.
3. Colours
- Text with insufficient contrast ratio (level AA).
- Text on image, gradient or background filter, or using shadows, where contrast may be insufficient (AA).
- Link text on image, gradient or background filter, or using shadows, where contrast may be insufficient (AA).
4. Multimedia
- Nothing to report.
5. Tables
- Nothing to report.
6. Links
- Link has non-empty accessible name (A).
- Links with identical accessible names located in same context have equivalent purpose (A).
7. Scripts
- Certain scripts are not compatible with assistive technologies.
- Users are not informed when certain scripts modify page context.
8. Mandatory elements
- Certain pages lack valid code according to W3C markup validator.
- Certain pages lack title or their title is not relevant.
- Certain texts are in English and are not correctly indicated in code.
9. Information structure
- Not all elements have appropriate semantic role.
10. Information presentation
- Not all hidden elements are ignored by assistive technologies.
- Not all elements are visually styled when receiving focus.
- Certain elements convey information through shape, size, position or colour.
11. Forms
- Input fields or components requiring user action have label or instructions (A).
- Visible label is included in accessible name of field (A).
- Input fields using autocomplete attribute correspond to their purpose (AA).
12. Navigation
- Keyboard navigation is not consistent across all pages.
13. Consultation
- Nothing to report.
Preparation of this Accessibility Statement
This statement was prepared on 03/03/2026.
Technologies used to create website fr.sandro-paris.com/fr
Salesforce Commerce Cloud SFRA:
- JavaScript : Used for client-side and server-side development.
- ISML (Interchangeable Server Markup Language) : Proprietary markup language used to create dynamic pages.
- SCSS (Sass) : CSS preprocessor allowing styles to be written more efficiently.
- jQuery : JavaScript library simplifying DOM manipulation.
- Bootstrap : CSS framework for responsive interfaces.
- Demandware Script : Proprietary language used server-side.
Website pages subject to compliance verification
Website pages were audited:
- Home: Sandro homepage
- PLP (Product List Page): Women's product list
- PDP (Product Detail Page): Product page – Blue trench coat for women featuring pleated panel
- Search: You searched for dress
- Legal Notice: Legal Notice
- Sandro Responsible Commitment: Sandro Responsible Commitment
- FAQ - Frequently Asked Questions: FAQ - Frequently Asked Questions
- Basket: Basket
- Accessibility: Accessibility
Feedback and Contact
If you are unable to access content or a service, you can contact customer service to be directed to an accessible alternative or obtain content in another format.
Enforcement procedure
This procedure is to be used in the following case.
You have reported an accessibility defect to the website manager that prevents you from accessing content or one of the portal services and you have not obtained a satisfactory response.
- Write to Defender of Rights: Defender of Rights contact form
- Contact local delegate: Delegate map
- Send free post: Défenseur des droits, Libre réponse 71120, 75342 Paris CEDEX 07